Infisical Support
Community Support
Free support by the community
$0
/mo
Community-based support
Bronze Support Plan
Onboarding and basic support via email within 24 hours
$99
/mo
Immediate help during onboarding
Help with upgrading self-hosted instances
Prioritization of feature requests
Email support within 24 hours
Community Slack replies within 12 hours
Silver Support Plan
Onboarding and basic support via email, Private Slack channel, and video calls within 8 hours
$699
/mo
Immediate help during onboarding
Advanced support with upgrading self-hosted instances
Prioritization of feature requests
Email support within 8 hours
Video call support within 8 hours
Private Slack channel and replies within 8 hours
Gold Support Plan
Customized plans with full access for elevating enterprise scale applications.
$1999
/mo
Immediate help during onboarding
Advanced support with upgrading self-hosted instances
Premium prioritization of feature requests
Private Slack channel and replies within 1 hour
Email support within 2 hours
Video call support within 2 hours
Phone support within 2 hours
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