Terms of Service
Last Updated: Nov 14, 2022
Welcome to Infisical™. Infisical is a simple end-to-end encrypted platform that enables engineering teams to sync and manage their environment settings.
These Terms of Service (“Terms”) define your rights and our rights in relation to the use of the services provided by Infisical Inc. (“Infisical”, “we”, “us”, “the Company”) through the website at infisical.com (the “Infisical Website”), through any applications and/or through any Command Line Interfaces (the “Infisical CLI”). The Infisical Website and applications, the Infisical CLI and the services provided by or through the Infisical Website and applications and the Infisical CLI are collectively known in these Terms as the “Services”.
The license details for our open-source self-hosted version of Infisical are avaiable on our GitHub page
- The Services
Infisical is modifying and improving its Services on a constant basis. We have the right to introduce new products and/or features, change existing products and/or features, or discontinue products and/or features from the Services at any time. Currently we offer the following products:
Environment manager: Environment manager helps you store and sync your development secret and configuration files (”Secrets”). It is provided in the form of a browser dashboard and can also be used in a local development environment using Infisical CLI.
Every user (also known as member) should always be considered as a part of a workspace. One can create a workspace to manage secrets (also known as keys) for a particular team of people. Every workspace can be split into three environments (in particular, development, staging, and production). Every workspace is enabled with logging - in other words, the history of events performed on every secret. This implies that every action, like adding a secret, is logged.
In addition, every workspace supports user access management. At the moment, Infisical supports 2 levels of user access for the Environment Manager: admin and member. Admins have access to everything in the Infisical workspace. Members are individual contributors, and they do not have access to certain settings and the billing dashboard. You can add users to your workplace through the ‘Add Member’ button in the team dashboard. Note that Infisical may continue to change or add access control options.
Creating an Account
2.1 If you sign up for an account on the Services of Infisical, you agree to (a) provide accurate, current and complete information as may be prompted by account setup forms on the Services (further referred to as “Registration Data”); (b) maintain the security of your password and account information; (c) maintain and promptly update the Registration Data, and any other information you provide to Infisical, and keep it accurate, current and complete. You are responsible for all activity on your Infisical account, and for all charges related to your Infisical account. Note that the Services are not intended for, and should not be used by, anyone under the age of 16.
2.2 You can login to your Infisical account using your Infisical credentials.
2.3 Unauthorized Account Use. You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of or access to your account. You understand and agree that we may require you to provide information that may be used to confirm your identity and help ensure the security of your account.
- Security and Data Privacy
3.1 Infisical Security. Infisical aims to keep your data secure by using end-to-end encrypted communication channels, encrypting data at rest, and by ensuring our infrastructure doesn’t have direct access to your Secrets. It is also impossible for anyone at Infisical to access sensitive customer data such as environment variables, Infisical API keys, and user passwords as the data is end-to-end encrypted. Infisical regularly assesses its policies and practices to improve its security readiness.
To learn more about how data flows through our systems, where/how it is encrypted, and how your data is secured at rest with our security partner visit the Infisical security page. Infisical implements robust physical, technical and administrative security measures designed to protect your information from unauthorised or accidental access, destruction, use, modification or disclosure. However, no method of transmission over the Internet, and no means of electronic or physical storage, is entirely free of risk, and thus we cannot ensure or warrant the absolute security of your information.
3.4 Subpoenas. Nothing in these Terms prevents us from disclosing your data to the extent required by law, subpoenas or court orders, but we will use commercially reasonable efforts to notify you where permitted to do so. Infisical strives to balance your privacy rights with other legal requirements.
- Fees, Charges and other Payments
You agree to pay all fees and charges applicable to your use of the Services. Please contact Infisical at [email protected] for detailed pricing information. We partner with Stripe, Inc. (“Stripe”) to manage payments. By using our Services you agree to provide Stripe accurate, current, complete and authorized information about yourself and your business, and your credit, debit or other payment card data. By providing Stripe with your payment information, you agree that Infisical is authorized to immediately charge you for all fees and charges due and payable to Infisical hereunder and that no additional notice or consent is required. You agree to immediately update your payment details in Stripe if there is any change in your billing address or the credit card used for payment hereunder.
We reserve the right to suspend or terminate your account and the Services provided to you if any fees or charges remain unpaid. All payments are exclusive of federal, state, local and foreign taxes, duties, tariffs, levies, withholdings and similar assessments, and you agree to bear and be responsible for the payment of all such charges, excluding taxes based upon Infisical’s net income. We reserve the right to change the fees and other charges from time to time, by notifying you via email or through the Services.
- Third Party Services and Platforms
Infisical does not guarantee that the Services will maintain integrations with any Third-Party Services and Infisical may disable or deactivate integrations of the Services with any Third-Party Services at any time. If Infisical’s deactivation of an integration will materially impact the Services provided, Infisical will notify users of such deactivation. For clarity, these Terms govern users’ use of and access to the Services, even if accessed through an integration with a Third-Party Services. WE DO NOT ENDORSE, AND HEREBY DISCLAIM ALL LIABILITY OR RESPONSIBILITY TO YOU OR ANY OTHER PERSON FOR ANY THIRD-PARTY SERVICE.
- Your License and Acceptable Use
6.2 Acceptable Use. You must comply with the following rules regarding acceptable use of the Services. You may not:
access, tamper with, or use non-public areas of the Services, Infisical’s computer systems, or the technical delivery systems of Infisical’s providers;
attempt to disrupt or overwhelm our infrastructure by intentionally imposing unreasonable requests or burdens on our resources (e.g. using “bots” or other automated systems to send requests to our servers at a rate beyond what could be sent by a human user during the same period of time); or
access or search the Services by any means other than by using the interfaces provided for your authorized use by Infisical (for example, “scraping”);
probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measure;
interfere with or disrupt the access of any user, host or network, including, without limitation, by sending a virus, overloading, flooding, spamming, or mail-bombing the Services.
6.3 Misuse of the Services. You may not utilize the Services to carry out, promote or support:
any unlawful or fraudulent activities;
any renting, leasing, distributing, sublicensing, or otherwise providing access to the Services to a third party; or
the sending of unsolicited communications, promotions advertisements, or spam;
the impersonation of another person or entity or the misrepresentation of an affiliation with a person or entity in a manner that does or is intended to mislead, confuse, or deceive others;
the publishing of or linking to malicious content intended to damage or disrupt another user’s browser or computer;
the publishing, posting or storing of other people’s or entities’ Secrets, private or personal information without their express authorization and permission;
the use of the Services for competitive analysis or to build competitive products.
6.4 User Content Standards Within the Services. You may not store, manage or post any User Content on the Services that:
violates any applicable law, any third party’s intellectual property rights, or anyone’s right of privacy or publicity;
is deceptive, fraudulent, illegal, which, if we become aware of, we will remove and report to law enforcement;
contains viruses, bots, worms, or similar harmful materials; or
contains any information that you do not have a right to make access or use under law or any contractual or fiduciary duty.
6.5 Violations of this Section. In addition to any other remedies that may be available to us, Infisical reserves the right to take any remedial action it deems necessary, including immediately suspending or terminating your account or your access to the Services, upon notice and without liability for Infisical should you fail to abide by the rules in this Section or if, in Infisical’s sole discretion, such action is necessary to prevent disruption of the Services for other users.
- User Content and Feedback
7.1 User Content and Submissions on the Services. The Services allow you to perform various functions, including creating projects to manage Environments and submit associated information, text, files, and other materials (collectively, “User Content”) and to share that User Content with others. User Content submitted or otherwise made available to the Services is owned and controlled by the organization or entity to which the applicable account belongs (“Account Holder”). To the extent of the User Content that is available to Infisical (environment variables are only visible in the encrypted format), Infisical maintains a limited, non-exclusive and non-transferable (except in connection with the sale or transfer of its business) license to access, use and transmit User Content for the following limited purposes: ****(i) to maintain, provide and improve the Service; (ii) to prevent or address technical or security issues and resolve support requests (provided that in the event a Infisical support agent needs to access a workplace, the owner of that workplace will need to manually grant the agent access by inviting their email in the team page); (iii) to comply with a valid legal subpoena, request, or other lawful process; and (iv) as expressly permitted in writing by the Account Holder.
7.2 Downloading and Deleting User Data. Provided you have the appropriate access level (owner), you can: (i) download your workplace Secrets anytime through the Infisical CLI (ii) delete your workplace Secrets through the Infisical dashboard or the Infisical CLI.
7.3 Feedback on the Services. To the extent Customer provides any suggestions, recommendations or other feedback specifically relating to the Environment Manager or any Service operated by Infisical (collectively, “Feedback”), Customer grants to Infisical a royalty free, fully paid, sub-licensable, transferable (non-exclusive, irrevocable, perpetual, worldwide right and license to make, use, sell, offer for sale, import and otherwise exploit Feedback (including by incorporation of such Feedback into the Infisical’s services without restrictions).
7.4 User Content and Feedback Representations. You acknowledge and agree that you have all required rights to submit User Content and Feedback without violation of any third-party rights.
- Our Proprietary Rights
The Services are owned and operated by Infisical, Inc. and contain materials (including all software, design, text, editorial materials, informational text, photographs, illustrations, audio clips, video clips, artwork and other graphic materials, and names, logos, trademarks and services marks) which are derived in whole or in part from materials supplied by Infisical and its partners, as well as other sources, and are protected by United States copyright laws, international treaty provisions, trademarks, service marks and other intellectual property laws. The Services are also protected as a collective work or compilation under U.S. copyright and other law and treaties. You agree to abide by all applicable copyright and other laws, as well as any additional copyright notices or restrictions contained in the Services. You acknowledge that the Services have been developed, compiled, prepared, revised, selected, and arranged by Infisical and others through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitute valuable intellectual property of Infisical and such others. You agree to protect the proprietary rights of Infisical and all others having rights in the Services during and after the term of these Terms and to comply with all written requests made by Infisical or its suppliers and licensors (collectively, “Suppliers”) of content or otherwise to protect their and others’ contractual, statutory, and common law rights in the Services. You agree to notify Infisical immediately upon becoming aware of any claim that the Services infringe upon any copyright, trademark, or other contractual, statutory, or common law rights. All present and future rights in and to trade secrets, patents, copyrights, trademarks, service marks, know-how, and other proprietary rights of any type under the laws of any governmental authority, domestic or foreign, including without limitation rights in and to all applications and registrations relating to the Services shall, as between you and Infisical, at all times be and remain the sole and exclusive property of Infisical. Any unauthorised use of any material contained on or through the Services may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes.
The Services, their “look and feel”, any and all related or underlying technology and any modifications or derivative works of the foregoing, including as they may incorporate Feedback and any performance information relating to the Services will be deemed Infisical’s confidential information (“Infisical Confidential Information”). Except as expressly authorized herein, you will (1) hold in confidence and not disclose any Infisical Confidential Information to third parties and (2) not use Infisical Confidential Information for any purpose other than fulfilling your obligations and exercising your rights under these Terms.
- Trials and Betas
Product features clearly identified as Alpha or Beta features (collectively “Early Access Features ”) made available by Infisical are provided to you for testing purposes only, and Infisical does not make any commitment to provide Early Access Features in any future versions of the Services. You are not obligated to use Early Access Features. Infisical may immediately and without notice remove Early Access Features for any reason without liability to you. Notwithstanding anything to the contrary in the Terms, all Early Access Features are provided "AS IS" without warranty of any kind and without any performance obligations.
- DISCLAIMER OF WARRANTIES
ALL SERVICES, SUPPORT AND BETA VERSIONS ARE PROVIDED “AS IS,” AND INFISICAL AND OUR SUPPLIERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND, INCLUDING ANY WARRANTY OF NON-INFRINGEMENT, TITLE, FITNESS FOR A PARTICULAR PURPOSE, FUNCTIONALITY OR MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY. WITHOUT LIMITING OUR EXPRESS OBLIGATIONS IN THESE TERMS, WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES, SUPPORT OR BETA VERSIONS WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT WE WILL PRESERVE OR MAINTAIN YOUR DATA WITHOUT LOSS. YOU UNDERSTAND THAT USE OF THE SERVICES, SUPPORT AND BETA VERSIONS NECESSARILY INVOLVES TRANSMISSION OF YOUR DATA OVER NETWORKS THAT WE DO NOT OWN, OPERATE OR CONTROL, AND WE ARE NOT RESPONSIBLE FOR ANY OF YOUR DATA LOST, ALTERED, INTERCEPTED OR STORED ACROSS SUCH NETWORKS. WE CANNOT GUARANTEE THAT OUR SECURITY PROCEDURES WILL BE ERROR-FREE, THAT TRANSMISSIONS OF YOUR DATA WILL ALWAYS BE SECURE OR THAT UNAUTHORIZED THIRD PARTIES WILL NEVER BE ABLE TO DEFEAT OUR SECURITY MEASURES OR THOSE OF OUR THIRD-PARTY SERVICE PROVIDERS. WE WILL NOT BE LIABLE FOR DELAYS, INTERRUPTIONS, SERVICE FAILURES OR OTHER PROBLEMS INHERENT IN USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS OR OTHER SYSTEMS OUTSIDE OUR REASONABLE CONTROL. YOU MAY HAVE OTHER STATUTORY RIGHTS, BUT THE DURATION OF STATUTORILY REQUIRED WARRANTIES, IF ANY, WILL BE LIMITED TO THE SHORTEST PERIOD PERMITTED BY LAW.
- LIMITATIONS OF LIABILITY
11.1. NEITHER INFISICAL NOR ANY ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR OTHER PARTIES INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES (“SUPPLIERS”) WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, BUSINESS INTERRUPTION, FAILURE OF SECURITY MECHANISMS, COMPUTER DAMAGE, SYSTEM FAILURE, COST OF DELAY, OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT INFISICAL HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE.
11.2. IN NO EVENT WILL INFISICAL OR SUPPLIERS’ TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE AMOUNTS YOU HAVE PAID TO INFISICAL IN THE PRECEDING TWELVE (12) MONTHS FOR THE SERVICES.
11.3 California Resident Waiver. If you are a California resident, you hereby waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.” This release includes the criminal acts of others.
11.4. EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS OF THESE TERMS BETWEEN THE PARTIES. THIS ALLOCATION IS REFLECTED IN THE PRICING OFFERED BY INFISICAL TO YOU AND IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION 11 WILL APPLY TO THE MAXIMUM EXTENT NOT PROHIBITED BY LAW AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY IN THESE TERMS.
You can decide to stop using the Services and terminate these Terms at any point in time for any reason with a written notice to us, but, upon any such termination, unless otherwise agreed in writing between you and Infisical, you will not be eligible for a refund of any pre-paid fees. Infisical may terminate or suspend your access to the Services at any time, whether with or without cause. After executing the termination, you will no longer access (or attempt to access) the Service. Unless terminated by Infisical without cause, you may not be entitled to any refund of any prepaid fees. All provisions of this Agreement which by their nature should exist even after termination shall exist after termination, including, without limitation, all restrictions of liability, warranty disclaimers, and dispute resolution provisions.
- Governing Law and Dispute Resolution
14.1 Informal Resolution. In the event of any controversy or claim arising out of or relating to these Terms, the parties will consult and negotiate with each other and, recognizing their mutual interests, attempt to find a solution that is satisfactory to both parties. If the parties do not reach settlement within a period of sixty (60) days, any of the parties may pursue relief as may be available under these Terms. All negotiations pursuant to this Section will be confidential and treated as compromise and settlement negotiations for purposes of all rules and codes of evidence of applicable legislation and jurisdictions.
14.2 Governing Law; Jurisdiction. These Terms will be governed by and construed according to the applicable laws of the State of New York, USA, without giving effect to the principles of that State relating to conflicts of laws. Each party irrevocably agrees that any legal action, proceeding, or suit arising out of or related to these Terms must be brought solely and exclusively in, and will be subject to the service of process and other applicable procedural rules of, the State or Federal court in New York, New York, USA, and each party irrevocably submits to the sole and exclusive personal jurisdiction of the courts in New York, New York, USA, generally and unconditionally, with respect to any action, suit or proceeding brought by it or against it by the other party. In any action or proceeding to enforce a party’s rights under these Terms, the prevailing party will be entitled to recover its reasonable costs and attorneys’ fees.
14.3 Injunctive Relief; Enforcement. Notwithstanding the provisions of Section 14.1 (Informal Resolution) and 14.2 (Governing Law; Jurisdiction), nothing in these Terms will prevent us from seeking injunctive relief with respect to a violation of intellectual property rights, confidentiality obligations or enforcement or recognition of any award or order in any appropriate jurisdiction.
- General Terms
15.1 Infisical will not be liable for, or be considered to be in breach of or default under these Terms on account of, any delay or failure to perform as required by these Terms as a result of any cause or condition beyond its reasonable control, so long as it uses commercially reasonable efforts to avoid or remove those causes of non-performance. If Infisical believes in good faith that it is legally prohibited from providing you or your Authorized Users with the Services, it is at Infisical’s sole discretion to freeze your account and/or cancel your subscription.
15.2 Any failure of either Party to insist upon or enforce performance by the other Party of any of the provisions of this Agreement or to exercise any rights or remedies under this Agreement will not be interpreted or construed as a waiver or relinquishment of such Party's right to assert or rely upon such provision, right or remedy in that or any other instance. If a court of competent jurisdiction finds any provision of these Terms to be invalid, the parties agree that the court should endeavor to give effect, to the maximum extent permitted by law, to the parties’ intentions as reflected in the provision, and the other provisions of these Terms will remain in full force and effect.
15.3 Third-Party Beneficiaries. You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms.
15.4 Statute of Limitations. Except in relation to privacy related claims or if you are a resident of New Jersey, you agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Services and/or these Terms must be filed within the period of one (1) year after such claim or cause of action arose or be forever barred.
15.5 Notices. Any notices or other communications provided by Infisical under these Terms, including those regarding modifications to these Terms, will be given by Infisical: (i) via e-mail; or (ii) by posting to the Site. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted. If you give a notice to us, it will be effective when received and you must user the following email address: [email protected].
15.6 Miscellaneous. These Terms (and all terms and conditions incorporated herein) constitute the entire agreement between you and Infisical and govern your use of the Services, and supersede any prior agreements between you and Infisical on the subject matter. These Terms, and any rights or licenses granted hereunder, may not be assigned or delegated by you. These Terms, and any rights or licenses granted hereunder, may be assigned or delegated by Infisical without restriction. These Terms bind and inure to the benefit of each party and the party’s successors and permitted assigns. These Terms may not be modified by an oral statement by a representative of Infisical. No agency, partnership, joint venture or employee-employer relationship is intended or created by these Terms. You agree that any agreements made by and between you and us in electronic form are as legally binding as if made in physical written form. The section titles in these Terms are for convenience only and have no legal or contractual effect.
15.7 Whenever the words “including,” “include,” or “includes” are used herein, they will be deemed to be followed by the phrase “without limitation.”
With any questions regarding these Terms, please reach out to [email protected].
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